FAQs
A few of our most frequently asked questions (FAQs) about our web design and web hosting services & packages.
What is included in the full package?
The full package is a comprehensive solution that includes both web development and hosting services. This means we’ll design and develop your website and also provide a secure, fast, and reliable hosting environment for it.
How does the full package benefit me compared to purchasing services separately?
Opting for the full package offers convenience, cost savings, and ensures seamless integration between your website’s design and its hosting environment. Plus, you’ll have a single point of contact for all your website needs.
Will I have input in the web development process?
Absolutely! Your input is crucial. We’ll work closely with you during the design and development phases to ensure the website aligns with your vision and meets your business objectives.
Can I upgrade or change my hosting package later on?
Yes, our hosting solutions are flexible. If your website grows or your needs change, you can easily upgrade to a higher-tier hosting package or adjust resources as needed.
What kind of support can I expect after my website goes live?
We offer ongoing support for both the website and hosting aspects. This includes regular updates, security monitoring, backups, and any necessary tweaks or changes to the website. Our team is always available to assist you.
What happens if I encounter a problem or need support after the website is live?
How do I migrate my existing WordPress site to your hosting?
Once you’ve signed up for our hosting package, you’ll receive a detailed guide on for a very simple process on how to export your current website and send the file over to us. We will take care of the rest.
What does "content revisions" mean? In the Content Management & Premium Package?
Content revisions essentially means you will be able to submit a list of changes (to text & images) that you would like to make for your website. Once you have submitted the change request, we will go ahead and swiftly make those changes.
How secure is my website with your hosting and what are you doing to ensure security?
All packages include Cloudflare DDoS protection, antivirus scans, and daily backups. We prioritize your website’s safety and security. Trust in our robust measures. Your online presence is safeguarded with us.
What happens if I exceed my monthly content revisions limit on the Content Management Package?
If you exceed the monthly content revision limit (3), you can either wait until the next month for additional revisions or reach out to our support team to discuss one-off revision requests or upgrading to our Web Hosting Premium package.
Will my website be mobile-responsive?
Yes, all our websites are designed to be responsive, ensuring they look and function well on all devices, including desktops, tablets, and smartphones.
Can I update the website myself once it's built?
Absolutely! We build our websites using WordPress and Elementor, which allow you to easily update content, add new pages, and make other changes without any coding knowledge.
Will my website be optimized for search engines (SEO)?
Absolutely! We build websites with SEO in mind, incorporating on-page optimization techniques, SEO-friendly URL structures, and ensuring fast loading times to improve search engine rankings.
How do the daily backups work, and how can I restore my site if needed?
Our system automatically backs up your entire website daily. These backups are retained for a specific duration, allowing you to roll back to a previous version if needed. If you ever need to restore your site from a backup, simply reach out to our support team.
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